favicon
Cryptocurrency Exchange Rules

General Provisions

  • 1.1. These rules govern the procedure for exchanging cryptocurrencies on our service.
  • 1.2. The user undertakes to provide accurate information when submitting an application.
  • 1.3. Using the service means acceptance of these rules.

Exchange Procedure

  • 2.1. To make an exchange, the user selects the exchange direction and specifies the amount.
  • 2.2. After submitting the application, the user receives details for transferring funds.
  • 2.3. The application is considered accepted after the funds are credited to the service's account.
  • 2.4. Processing time depends on network load and may range from several minutes to several hours.

Liability of the Parties

  • 3.1. The service is not responsible for delays related to blockchain operation.
  • 3.2. The user is responsible for the accuracy of the specified details.
  • 3.3. In case of an error when sending funds, the service does not guarantee a refund.

Security and Privacy

  • 4.1. All user data is processed in accordance with the privacy policy.
  • 4.2. The service does not share personal data with third parties except as required by law.

Prohibited Actions

  • 5.1. It is prohibited to use the service for money laundering, terrorist financing, and other illegal operations.
  • 5.2. If suspicious activity is detected, the service reserves the right to block the application and request additional documents.

Currency Risks

  • 6.1. The exchange rate is fixed at the time of application creation.
  • 6.2. In case of sharp rate fluctuations, the service may cancel the application and refund the funds.

Limitations

  • 7.1. The minimum and maximum exchange amounts are set by the service.
  • 7.2. The service may temporarily suspend operations for certain exchange directions.

Technical Support

  • 8.1. For all questions, contact support via the form on the website.
  • 8.2. Response time may depend on operator workload.

Changes to the Rules

  • 9.1. The service may change these rules without prior notice.
  • 9.2. The new version of the rules takes effect upon publication on the website.

Additional Provisions

  • 10.1. The user confirms that they are aware of the risks associated with cryptocurrency transactions.
  • 10.2. All disputes are resolved through negotiations, and if impossible — in accordance with applicable law.

Other Terms

  • 11.1. The service does not engage in activities related to cryptocurrency storage.
  • 11.2. All operations are carried out solely at the user's initiative.
  • 11.3. The service is not responsible for possible losses related to cryptocurrency rate changes.
  • 11.4. The user undertakes not to use the service for fraudulent activities.
  • 11.5. In case of disputes, the user undertakes to provide all necessary information for their resolution.
  • 11.6. The service reserves the right to refuse service without explanation.

Final Provisions

  • 12.1. These rules are a public offer.
  • 12.2. By making an exchange, the user confirms their agreement with the terms.
  • 12.3. If the user disagrees with the rules, they must stop using the service.
Attention! Cryptocurrency transactions are associated with high risks. Be careful and double-check all details before sending funds.